Additional support:
Learn more about your new Fidelity NetBenefits® experience — and where to go with questions
How to navigate your new NetBenefits experience
Highlights of this video include:
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If you are currently a participant in the American Airlines 401(k) Plan, you’re probably used to seeing a tile on the homepage for your 401(k) account. Now, you’ll also have a tile for your pension account.
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The Your Pension Summary section will provide details of your pension benefit, including the amount of your benefit and, if you’re already receiving payments, your payment history.
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After the transition, review and verify your personal information via the Profile and Settings icon.
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Check out Fidelity’s Planning and Guidance Center to create a retirement plan in just minutes.*
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The Financial Wellness Checkup provides an action plan to improve your overall financial health.
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The American Airlines Service Center at Fidelity will be available for questions after the transition.
Where to go with questions
For participants in the AMS, Flight Attendant, and TWU pension plans
Before Nov. 1, 2022
Lifeworks
https://pension.myplansconnect.com/amr
866-470-0847
On or after Nov. 1, 2022
Fidelity Investments
http://netbenefits.com/aa
American Airlines Service Center at Fidelity
800-354-3412
For participants in the Pilot pension plan
Before Jan. 1, 2023
American Airlines Pilot Pension Plan Administration
aapilots.com
800-447-2000
You may also contact your local Flight Administration Office.
On or after Jan. 1, 2023
Fidelity Investments
netbenefits.com/aa
American Airlines Service Center at Fidelity
800-354-3412
*IMPORTANT: The projections or other information generated by the Planning & Guidance Center's Retirement Analysis regarding the likelihood of various investment outcomes are hypothetical in nature, do not reflect actual investment results, and are not guarantees of future results. Your results may vary with each use and over time.